Find out what’s holding your game back.
Ten players from your genre each play your game for an hour. We turn their sessions into a clear report on where they got stuck, what they missed and what to fix first, with the clips to prove it.
Not ready to book yet? Start with a free trial →
Players walk straight past the enchantment shrine.
T01 walks past the enchantment shrine with the Enchant prompt on screen.
You know how your game works. New players do not.
After months of development, it’s hard to see your game the way a new player does. You know where to go, what everything does and how it all fits together, because you built it.
New players arrive with none of that. They walk past prompts, miss objectives and give up before the best part, and most of them never tell you why.
Lost after the tutorial
They finish the tutorial with no idea where to go next.
Blind to the objective
The goal is right there on screen, and they still don’t see it.
Walking past what matters
Nothing told them the lever, the bench or the side path was usable, so they walked on.
Getting it too late
The core mechanic finally clicks, after they’ve stopped having fun.
Player Insight Playtest
One fixed price covers everything. We recruit ten players from your genre, review every session and send you a ranked report showing what to fix first.
Introductory package · Fixed scope · One-off
Roughly what ten players cost on a subscription testing platform, but you get a finished report instead of ten hours of footage to watch. One payment, nothing to cancel.
What we need from you
We handle recruiting, scheduling and the report. You never have to attend a session or watch a recording.
Report guarantee: If your report has fewer than three evidence-backed priority findings, we add a focused follow-up review at no extra cost.
Need extra testers, longer sessions, full recordings or a debrief call? We can quote for those separately.
What do you need to know about your game?
Tell us, and we’ll build the session around it. Any playable PC build works, at any stage of development. Here are six questions developers often ask.
Ten players start your game with no help or guidance, and we track where they get confused, stuck or lost. Afterwards, the survey asks them to explain, in their own words, what they thought they were supposed to be doing.
- Tutorial prompts players never noticed
- Objectives, hints and quest markers players missed or misunderstood
- Where they hesitate, backtrack or wander off course
- How long the core mechanic takes to click, and how many players it never clicks for
In the sample report, 7 of 10 players walked straight past the enchantment shrine while its prompt was on screen.
We watch how each player fights and listen to any commentary they give while playing. Afterwards, they rate the combat and explain what felt good and what frustrated them.
- Whether attacks feel satisfying
- Whether players can read enemy attacks and the damage they take
- Which deaths players understand, and which they blame on the game
- Difficulty spikes that feel unfair
In the sample report, 6 of 10 players couldn’t tell when their attacks connected. One stopped mid-fight to ask, “is this hitting?”
We track every moment a player struggles with your interface. That might be misreading an item’s stats, missing a low-health warning or hunting through the inventory for something they can’t find. Each moment is timestamped, so you can see exactly which screen caused it.
- Icons and stats players misread
- HUD warnings and cooldowns they don’t notice
- Inventory, crafting and skill screens they struggle to navigate
- Simple actions, like equipping an item, that take far too long
In the sample report, 8 of 10 players got stuck on their first item pickup, taking 21 seconds on average to work out how to equip it.
We watch how players respond to your core loop over the full hour, and compare how they react early on with how they react near the end.
- Where the variety runs out and play starts to feel repetitive
- Whether upgrades and rewards keep players engaged
- Which parts of the loop players look forward to, and which they rush through
- Whether they wanted to keep playing when the hour was up
In the sample report, combat was still the best-rated part of the game after a full hour, at 4.1 out of 5.
The report tracks what works and what doesn’t. We look at what excites players during their session and what they praise and rate highest in the survey. That tells you what to protect as you make changes, and what to show off in your trailer and on your Steam page.
In the sample report, the boss fight was one of three things that clearly worked, alongside combat feel and atmosphere. One player wrote, “The boss fight was genuinely exciting. I wasn’t expecting that from a demo.”
Before they play, players look at your Steam page and tell us what they expect. Then we see whether your game lives up to it.
- What players expect from your Steam page, in their own words
- Whether the game delivers on that promise
- Where their interest drops off, and why
- What they’d do next: wishlist, think about it, or move on
In the sample report, 4 of 10 players said they’d have stopped early if they weren’t being paid, two of them in Level 1. For a festival demo, that’s the number that matters.
Something else on your mind? Ask it in the booking form →
Try us for free before you book.
Two players from your genre each play your game for an hour, focused on one question you choose. You get a short written summary of what we found. It’s free, one per studio, and we don’t ask for card details.
Start My Free TrialA horror player and a cosy sim player will tell you different things.
Every genre teaches players what to expect. Show a tactical RPG to someone who only plays shooters, and their honest feedback could send you in the wrong direction.
We match your game with players who already play your genre, so they notice what your future buyers will notice.
Genres currently in our tester pool
Genre not listed? Ask us. If we can’t find the right players, we’ll tell you before you book.
Common questions
A few things developers usually ask before booking.
Playable indie PC games in 17 genres, from roguelites and horror to strategy and racing. You can book at any stage of development, from a first vertical slice to a release candidate. Many teams book ahead of a demo, Steam Next Fest or a major update.
Yes. Their pay doesn’t depend on what they think of your game, and we screen every tester for honest, specific feedback before they join. Most of the report rests on what players actually did, so a polite survey answer can’t hide five minutes spent lost.
Steam Playtest and Discord get your game played, but you rarely see what happened. The feedback mostly comes from people who already like your game, and the players who drop off usually leave without saying why. With us, ten players from your genre play your game for the first time and record every minute. You get a written report on where they struggled, why it happened and what to fix first.
Every tester signs an NDA before they play your build. Your build, the footage and the survey answers stay confidential from start to finish.
No. We focus on how players experience your game, including what confuses them, what they enjoy and where they get frustrated. If a serious bug stops a session, we’ll tell you straight away, but finding bugs isn’t part of the service.
We email you the top three findings within 48 hours of the last session, and the full report within 4 days. We confirm exact timing with you before anything is booked.
Fix the problems before your players find them.
Tell us about your game and what you need to know. We reply within 48 hours, and nothing is booked or paid until you approve the plan.
